Bourn Labs is a one-operator studio building custom business apps, websites, and local-SEO systems for trade and hospitality companies. Real software on real infrastructure — quoting, invoicing, customer tracking, and the website out front, all running on tooling we own and support.
Six practice areas, all delivered by the same operator. The person you talk to is the one writing the code, claiming the listings, and answering the phone when something needs a fix.
Mobile-first apps that replace the patchwork of spreadsheets, paper invoices, and one-off tools small operators get stuck with.
Editorial, mobile-first websites with proper schema and accessibility — plus the brand guide and print collateral to match.
Get found where customers actually look — Google Maps, Yelp, BBB, Angi — with weekly audit cycles to keep score against competitors.
We host what we build. Backups, monitoring, and uptime are part of the deal — no waiting on a vendor's support queue.
Trifold service brochures, post-job leave-behinds, door hangers, and QR-coded review cards — designed to match your digital brand.
The work doesn't end at launch. We retain a small roster of clients on a monthly support plan for fixes, tweaks, and improvements.
Each is a real, running system — not a mockup. Owners use them on their phones every day.
Tech manager · website, business app, brand, SEO, infra
Replaced a tangle of spreadsheets, paper quotes, and external tools with one mobile-first business hub: quoting, invoicing, expenses, P&L, customer 360, and a Comfort Club subscription program. Paired with a redesigned marketing site, weekly local-SEO audit cycle, and print collateral handed out at every job.
First white-label deployment · HVAC, electrical, commercial refrigeration
The TK Hub, rebuilt for a Texas contractor doing HVAC, electrical, and commercial refrigeration. Same architecture, fully rebranded, separate database and API. Proved the studio model is repeatable — and that the platform travels.
Website, brand, print & competitive intel
An editorial, cinematic single-page website for a hot pot & Korean BBQ restaurant with no prior digital presence. Includes a print-ready door hanger, a competitive intel log, and nine upgrade-feature mockups to anchor the conversation about online ordering, reservations, and gift cards.
A small studio doesn't need a big process. Four phases, one decision-maker on each side, working software in week two.
30–60 min call. Look at how you actually run today — phones, paper, spreadsheets. Find the two or three things that hurt most.
You get a written design spec, a fixed scope, and a fixed price. No hourly billing, no surprises, scope additions quoted separately.
Iterative build with a live preview URL. You see it grow — quote screen, customer screen, PDFs, marketing site.
Backups, monitoring, fixes — we keep the lights on. Monthly support plan optional but recommended.
Three starting shapes. Most engagements blend pieces of all three — happy to scope a custom package on a discovery call.
A real website plus the local SEO basics to actually get found.
+ $50/mo hosting & care
Best for owners with no site or a templated one.
Foundation plus a custom business app to run the work.
+ $100/mo hosting, monitoring & care
Most small trade businesses fit here.
Multi-trade ops, white-label rollouts, or anything custom.
scoped on the discovery call
Right when one app powers two or more businesses.
Most studios pass you off to a hosting plan. We don't. Every Bourn Labs system runs on infrastructure we operate, monitor, and back up — so when something needs a fix, you call one number.
Frontends ship to Cloudflare Pages with custom domains and a global edge. Backends run on a managed VPS with PocketBase behind a Cloudflare Tunnel, so the database is never exposed to the public internet. Daily encrypted backups land in Cloudflare R2. Health checks run every 60 seconds in Uptime Kuma.
The same setup big SaaS companies pay six figures for — sized down for a small business, and quiet enough that you'll never have to think about it.
Things owners ask on the first call. If yours isn't here, ask on the call — the answer's better than anything we'd write in advance.
Best fit: trade or hospitality businesses with one or two owners and a real backlog of operational pain. We take on a small number of clients — quality over volume.
A 30-minute discovery call costs nothing and ends with a one-page write-up of what we'd build, what it would cost, and what it would change. If we're not the right shop, we'll say so and point you at someone who is.